Shipping Policy

Shipping Overview

At SHA Mobiles, we are committed to providing you with efficient and reliable shipping services. This Shipping Policy outlines our procedures for processing and shipping orders, including shipping methods, costs, and estimated delivery times.

Order Processing Time

Orders are processed within 5-7 business days (Monday through Friday, excluding public holidays) from the date of receipt. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods and Costs

We offer the following shipping options:

  • Standard Shipping: Delivery typically within 5-7 business days. Shipping costs are calculated based on the weight of your order and delivery location.
  • Express Shipping: Delivery typically within 2-3 business days. Shipping costs are higher than standard shipping and are based on the weight of your order and delivery location.

Shipping Costs

Shipping costs are calculated during checkout based on your selected shipping method and delivery address. You will be able to view the total shipping cost before completing your purchase.

Delivery Areas

We currently ship within Chennai, India and do not offer international shipping or other states in India at this time. Please check our website for pincodes where delivery is available or contact our customer service team for information on specific delivery areas.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your shipment’s status on the courier’s website.

Shipping Delays

While we strive for timely delivery, please be aware that shipping times may vary due to factors beyond our control, such as weather conditions, natural disasters, or logistical issues. We will notify you of any significant delays affecting your order.

Delivery Issues

If you experience any issues with your delivery, such as missing or damaged items, please contact our customer service team as soon as possible. We will work with you and the shipping carrier to resolve the issue promptly.

Incorrect Addresses

Please ensure that you provide accurate and complete shipping information at checkout. We are not responsible for delays or additional shipping costs due to incorrect or incomplete addresses. If you need to update your shipping information, please contact us immediately.

Shipping Address Changes

Once your order has been processed, we may not be able to change the shipping address. If you need to make changes, please contact us as soon as possible, and we will do our best to accommodate your request.

Contact Us

If you have any questions or concerns regarding our shipping policy or your order, please contact our customer service team at:

SHA Mobiles
176, T.H Rd, Kodungaiyur (East), MR Nagar, Kodungaiyur, Chennai, Tamil Nadu 600118
Phone:86084 23423,70103 09457
Email: shamobilesonline@gmail.com

Thank you for choosing SHA Mobiles. We appreciate your business and look forward to serving you!