Cancellation Policy

Overview

At ShaMobiles, we are committed to providing you with the best shopping experience. We understand that circumstances may change, and you may need to cancel an order. Please review our cancellation policy below to understand your options.

 

Order Cancellation

You may cancel your order for a full refund if it has not yet been processed for shipment. To cancel an order, please contact our customer service team as soon as possible with your order details. We will make every effort to accommodate your request, but please note that orders are typically processed and shipped within 1 to 3 working days of purchase.

 

Refunds for Cancellations

If your order has already been processed for shipment, cancellation may no longer be possible. In such cases, you will need to wait until you receive the product and then follow our return policy for a refund.

 

Exceptions

Certain products, such as special orders, customized items, or products marked as non-cancellable, may be subject to special cancellation terms or restocking fees. These terms will be clearly stated on the product page or communicated at the time of purchase.

 

Contact Us

If you have any questions about our cancellation policy or need assistance with cancelling an order, please contact our customer service team at +91 86084 23423, +91 70103 09457 or via email at shamobilesonline@gmail.com